Shinjuku is where Tokyo shows every side of itself within a few blocks. On the west side of the station, skyscrapers rise above wide plazas and government offices. On the east side, neon-lit streets of restaurants and theaters begin. A short walk south opens a 58-hectare garden with lawns, ponds and 20,000 trees. And running beneath it all is a railway station that carries about 3.6 million people a day by one estimate, widely described as the busiest in the world.
This guide explains how Shinjuku grew from an Edo-period rest stop into a modern center, and how to enjoy its biggest highlights: the station, the entertainment area of Kabukicho, the tiny bars of Golden Gai, the smoky lanes of Omoide Yokocho, the garden of Shinjuku Gyoen and the free observation decks at the Tokyo Metropolitan Government Building.
The name Shinjuku means new lodging. In 1698, a new post station called Naito-Shinjuku was established on the Koshu Kaido, one of the major highways leaving Edo. It took its name from the Naito family, a daimyo (feudal lord) clan whose mansion stood in the area. Travelers heading west could rest, eat and change horses, which helped a small lodging town grow.
In the early twentieth century the area joined Tokyo City, and after the Great Kanto Earthquake of 1923, which spared much of Shinjuku, commerce moved in. Reconstruction after 1945 reshaped the east side, and the modern ward was established on March 15, 1947. The Yodobashi water purification plant on the west side closed in 1965, and its large site was later replaced by the skyscraper district. In 1991 the Tokyo Metropolitan Government moved into its new headquarters here.
Shinjuku Station links several JR East lines, three private commuter railways and three subway lines. Most of the station building is actually within neighboring Shibuya ward, with only the northern half in Shinjuku. For visitors, the main thing to know is the exit system. The West Exit leads to the skyscraper district and the Metropolitan Government Building, the East Exit leads toward the entertainment streets, and the South side connects toward Shinjuku Gyoen and department stores.
Give yourself extra time for transfers, particularly between JR lines and the private railways. Signs in English and color-coded line symbols help, and station staff are accustomed to helping travelers; a polite question such as the name of your destination is usually enough. If you are carrying luggage, coin lockers and forwarding counters operate near major exits, though space can fill early in the day.
Kabukicho, in eastern Shinjuku, is an entertainment district of restaurants, theaters, karaoke rooms, arcades and late-night bars. After the Second World War it was the one part of the area where a major reconstruction plan was carried out, and it has been a nightlife center ever since. Visitors can enjoy the glowing streets and the crowds, and a simple rule keeps things comfortable: stay on well-lit main streets, politely decline anyone who approaches you on the sidewalk, and choose restaurants with clear menus.
Just east of Kabukicho is Golden Gai, a small block of six narrow alleys with more than 200 tiny bars, clubs and eateries. Some seat only about five customers at a time. For generations, musicians, artists, writers and actors have gathered in these bars, and each place has a theme, from jazz or punk rock to films or horse racing. The alleys are private roads, and photography requires respect for the business association's rules, so ask before photographing. Some bars welcome tourists and post English price lists; others prefer regulars. Look for a posted price list or seating charge before you sit.
Omoide Yokocho (Memory Lane) is a cluster of around 60 small bars and restaurants in alleys just wide enough for two people to pass. Its roots go back to the 1940s, when street vendors and market traders set up near the station after the war. Today the lanes are famous for yakitori (grilled chicken skewers), and the smoke drifting out of the open counters is part of the scene.
Evening is the best time to go, since many places open after the afternoon. Counter seating is close, and the order is simple: sit, order a drink and a few skewers, and pay when you finish. Some places have limited English, but pointing and smiling work well. Keep voices friendly, and move on after a while if others are waiting. The area is a short walk from the station beside the railway tracks, and green neon marks the entrance.
Shinjuku Gyoen was once the residence of the Naito family. It became an imperial garden in 1906, opened in its present layout in the presence of Emperor Meiji, and opened to the public as a national garden on May 21, 1949. It covers 58.3 hectares and combines three styles: a French formal garden and an English landscape garden in the north, and a traditional Japanese garden with ponds and tea houses in the south.
About 1,500 cherry trees bloom in spring, with different varieties flowering from late March into April, while autumn brings maples and the chrysanthemum exhibition in the first half of November. A greenhouse built in the 1950s displays more than 1,700 tropical and subtropical species. The garden has three gates (Shinjuku, Okido and Sendagaya), is generally closed on Mondays except during cherry blossom and chrysanthemum seasons, and charges a modest entrance fee, so confirm details on the official site.
The Tokyo Metropolitan Government Building, designed by Kenzo Tange, was completed in December 1990 and opened in 1991. It stands 242.9 meters tall and has 48 floors in its tallest tower. Two free observation decks, one in each tower on the 45th floor at about 202 meters, give wide views across the city. The two decks tend to alternate opening days, so check which one is open before you go.
Evening views are popular as the lights come on, and on clear days Mount Fuji may be visible on the horizon. Security screening is brief, and lines move steadily. Opening hours run until around 10 p.m., but confirm times in advance on the official site. Because the decks are free, they are a perfect first or last stop in a Shinjuku day.
A balanced Shinjuku day might start with Shinjuku Gyoen in the morning, lunch near the south exit, an afternoon visit to the Metropolitan Government Building, and dinner at Omoide Yokocho or Golden Gai. Allow a full day, and wear comfortable shoes, because walking distances add up.
Keep your belongings secure in crowds, follow any posted rules for photography and drinking in public spaces, and check opening hours, closing days and entry fees on official sites before you go. If you visit in cherry blossom season, arrive early at the garden to enjoy the lawns before the crowds build.